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An introduction to time management and the cost of lost time, as well as the barriers to effective time management.

We'll identify appropriate opportunities for mentoring, and look at the various benefits
This course will provide you with information on the different forms bullying and harassment can take, and the process and procedure to follow should you be witness to or subjected to any of these instances
Customer service is a team effort and not just the responsibility of employees who deal with the public directly.It changes the success of any organisation whether they are in business to make a profit or provide a service to the public. The higher quality of customer service you provide, the higher level of customer satisfaction you will receive.
Being deaf or hard of hearing can mean very different things to different people. Some people may feel more comfortable with particular words to describe their own deafness. They might feel strongly about terms they don't like. This course is designed to provide information about the deaf community and the different methods of communications available.
This module focuses on the law and good practice on recruitment interviewing.
Welcome to the Fraud, Bribery and Money Laundering Awareness module. After completing the module you will understand the broad nature of fraud, bribery and money laundering, why preventing them is important and what you can do about it.
Introduction to Health and Safety in the workplace including DSE
Refresher training for those who may come into contact with Asbestos during the course of their work
Advice and guidance on completing application forms
introduction to Data Protection for Councillors
This course is designed to give further information on the councils Information Security Policy.
Updated course for 2019
A general overview of fire safety in the workplace
After completing the module you will be able to understand the broad nature of fraud, bribery and money laundering
Data Protection update 2020
Why not give our V E Day quiz a try
A short course providing an introduction to meditation
Information in working in a different way.
This module focuses on skills to help you communicate and to listen effectively.You will also find some techniques for how to manage difficult situations.
A guide to Riddor and reporting requirements
An introduction to Equality, Diversity and Inclusion

Anything on getting ready for retirement. Advice on pension withdrawal / contribution

his module is designed to help you to think about and develop your own resilience.
A short course to help build your awareness
Mandatory Safeguarding for all staff

his course recommends advice to help you work from home safely, efficiently and conveniently.

We want to make your working from home experience enjoyable and give you all the guidance you need.

Please click on the eLearning module below to get started.  please note that the module contains a couple of videos and these do not always work if viewing the course via citrix therefore we recommend that you complete the course using the VPN connnection.


During this course we are going to look at the following aspects of Project Management

  • What is a project ?
  • What is project management?
  • What is Business as Usual?
  • The Project Lifecycle
  • The ‘Triple Constraint’ - Plus Risk, Quality and Resources.
  • Project Roles
  • Reasons for project success and project failure
  • Project Planning and Project Tools
  • Key Components of Effective Project Management

This course contains three short videos to raise awareness around Cyber security, Phishing and fraud

Welcome to the Climate Change e-learning module. 

Our objectives are to examine what causes climate change and explore the costs and impacts of its effects. We'll also look at how organisations are tackling the issue and consider the impact of our own activities, and changes we can make to reduce our impact.

The module should take around 40 minutes to complete. 


Welcome to the e-learning module on Data Protection. The aim of the module is to provide all staff with an understanding of the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

By the end of the module you will know:

  • what information is covered by the legislation
  • what the Data Protection Principles are and what they mean
  • the lawful bases for processing
  • what rights individuals have
  • where to obtain further information and advice

Welcome to the Freedom of Information Act (FOI) eLearning module.