Search Courses: 20 records shown
|Course NameSort by Course Name Ascending||CategorySort by Category Ascending Ascending||Course SummarySort by Course Summary Ascending|
|BDBC Guidance and Protocols|
|BDBC Guidance and Protocols||Welcome to the e-learning module on Data Protection.The aim of the module is to provide all Members with an understanding of the Data Protection Act.|
|BDBC Guidance and Protocols||Customer service is a team effort and not just the responsibility of employees who deal with the public directly.It changes the success of any organisation whether they are in business to make a profit or provide a service to the public. The higher quality of customer service you provide, the higher level of customer satisfaction you will receive.|
|BDBC Guidance and Protocols||This module focuses on the law and good practice on recruitment interviewing.|
This module is designed to give you an overview of good DSE practice at work, and by the end of the module you will be able to:
The course should take around 20 minutes to complete
All information held by the council, in all formats, represents a extremely valuable asset and therefore must be used and stored in a secure manner.
|Mandatory Courses||This course looks at why equality and diversity matters and shows that, by embedding the principles of equality and diversity into our day-to-day work, we can make the council and the borough a better place for everyone.|
Safeguarding is about keeping the most vulnerable people safe from abuse. The aim of this course is to increase your awareness and understanding of what safeguarding means and how you can make a positive contribution towards the process.
Click on the eLearning below to access the course.
|Mandatory Courses||Welcome to the Fraud, Bribery and Money Laundering Awareness module. After completing the module you will understand the broad nature of fraud, bribery and money laundering, why preventing them is important and what you can do about it.|
|Mandatory Courses||This module outlines the requirements under the Regulation of Investigatory Powers Act 2000 (RIPA)|
|Mandatory Courses||Welcome to this e-learning which is designed for anyone who has access to council information, including temporary and permanent council staff, contractors, volunteers and Councillors.The module introduces you to the key areas of data protection. It is important that everyone remains focused on how we use and protect data within the council.We recommend that you complete this learning as soon as possible so that you are prepared for changes being introduced by the GDPR|
An introduction to time management and the cost of lost time, as well as the barriers to effective time management.
|Personal Development||We'll identify appropriate opportunities for mentoring, and look at the various benefits|
|Personal Development||Being deaf or hard of hearing can mean very different things to different people. Some people may feel more comfortable with particular words to describe their own deafness. They might feel strongly about terms they don't like. This course is designed to provide information about the deaf community and the different methods of communications available.|
We would be grateful if you could take five minutes to complete this short questionnaire.
|Safe and Healthy working||This course will provide you with information on the different forms bullying and harassment can take, and the process and procedure to follow should you be witness to or subjected to any of these instances|