Search Courses: 34 records shown
Course NameSort by Course Name Ascending | CategorySort by Category Ascending Ascending | Course SummarySort by Course Summary Ascending |
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BDBC Guidance and Protocols | ||
BDBC Guidance and Protocols | Customer service is a team effort and not just the responsibility of employees who deal with the public directly.It changes the success of any organisation whether they are in business to make a profit or provide a service to the public. The higher quality of customer service you provide, the higher level of customer satisfaction you will receive. | |
BDBC Guidance and Protocols | This module focuses on the law and good practice on recruitment interviewing. | |
BDBC Guidance and Protocols | After completing the module you will be able to understand the broad nature of fraud, bribery and money laundering | |
BDBC Guidance and Protocols | An introduction to Equality, Diversity and Inclusion | |
BDBC Guidance and Protocols | This course contains three short videos to raise awareness around Cyber security, Phishing and fraud | |
Community Hub | Being deaf or hard of hearing can mean very different things to different people. Some people may feel more comfortable with particular words to describe their own deafness. They might feel strongly about terms they don't like. This course is designed to provide information about the deaf community and the different methods of communications available. | |
Community Hub | This module focuses on skills to help you communicate and to listen effectively.You will also find some techniques for how to manage difficult situations. | |
Community Hub | A short course to help build your awareness | |
Councillor Courses | Data Protection update 2020 | |
Feedback | ||
Feedback | Anything on getting ready for retirement. Advice on pension withdrawal / contribution | |
Health and Safety Courses | This course will provide you with information on the different forms bullying and harassment can take, and the process and procedure to follow should you be witness to or subjected to any of these instances | |
Health and Wellbeing | Why not give our V E Day quiz a try | |
Health and Wellbeing | A short course providing an introduction to meditation | |
Health and Wellbeing | Information in working in a different way. | |
Mandatory Courses | Introduction to Health and Safety in the workplace including DSE | |
Mandatory Courses | This course is designed to give further information on the councils Information Security Policy. | |
Mandatory Courses | Updated course for 2019 | |
Mandatory Courses | A general overview of fire safety in the workplace | |
Mandatory Courses | Mandatory Safeguarding for all staff | |
Mandatory Courses | his course recommends advice to help you work from home safely, efficiently and conveniently. We want to make your working from home experience enjoyable and give you all the guidance you need. Please click on the eLearning module below to get started. please note that the module contains a couple of videos and these do not always work if viewing the course via citrix therefore we recommend that you complete the course using the VPN connnection. | |
Mandatory Courses | Welcome to the Climate Change e-learning module. Our objectives are to examine what causes climate change and explore the costs and impacts of its effects. We'll also look at how organisations are tackling the issue and consider the impact of our own activities, and changes we can make to reduce our impact. The module should take around 40 minutes to complete. | |
Mandatory Courses | Welcome to the e-learning module on Data Protection. The aim of the module is to provide all staff with an understanding of the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018. By the end of the module you will know:
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Mandatory Courses | Welcome to the Freedom of Information Act (FOI) eLearning module. | |
Old/replaced courses | Welcome to the Fraud, Bribery and Money Laundering Awareness module. After completing the module you will understand the broad nature of fraud, bribery and money laundering, why preventing them is important and what you can do about it. | |
Old/replaced courses | introduction to Data Protection for Councillors | |
Operations Team Training | Refresher training for those who may come into contact with Asbestos during the course of their work | |
Operations Team Training | A guide to Riddor and reporting requirements | |
Personal Development | An introduction to time management and the cost of lost time, as well as the barriers to effective time management. | |
Personal Development | We'll identify appropriate opportunities for mentoring, and look at the various benefits | |
Personal Development | Advice and guidance on completing application forms | |
Personal Development | his module is designed to help you to think about and develop your own resilience. | |
Personal Development | During this course we are going to look at the following aspects of Project Management
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