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An introduction to time management and the cost of lost time, as well as the barriers to effective time management.

We'll identify appropriate opportunities for mentoring, and look at the various benefits
This course will provide you with information on the different forms bullying and harassment can take, and the process and procedure to follow should you be witness to or subjected to any of these instances
Customer service is a team effort and not just the responsibility of employees who deal with the public directly.It changes the success of any organisation whether they are in business to make a profit or provide a service to the public. The higher quality of customer service you provide, the higher level of customer satisfaction you will receive.
Being deaf or hard of hearing can mean very different things to different people. Some people may feel more comfortable with particular words to describe their own deafness. They might feel strongly about terms they don't like. This course is designed to provide information about the deaf community and the different methods of communications available.
This course looks at why equality and diversity matters and shows that, by embedding the principles of equality and diversity into our day-to-day work, we can make the council and the borough a better place for everyone.
This module focuses on the law and good practice on recruitment interviewing.

Safeguarding is about keeping the most vulnerable people safe from abuse.  The aim of this course is to increase your awareness and understanding of what safeguarding means and how you can make a positive contribution towards the process.

Click on the eLearning below to access the course.

Welcome to the Fraud, Bribery and Money Laundering Awareness module. After completing the module you will understand the broad nature of fraud, bribery and money laundering, why preventing them is important and what you can do about it.
Welcome to this e-learning which is designed for anyone who has access to council information, including temporary and permanent council staff, contractors, volunteers and Councillors.The module introduces you to the key areas of data protection. It is important that everyone remains focused on how we use and protect data within the council.We recommend that you complete this learning as soon as possible so that you are prepared for changes being introduced by the GDPR
Introduction to Health and Safety in the workplace including DSE
Refresher training for those who may come into contact with Asbestos during the course of their work
Advice and guidance on completing application forms
introduction to Data Protection for Councillors
This course is designed to give further information on the councils Information Security Policy.
Personal resilience is an important quality for helping you to adapt and develop effective coping strategies to stressful working conditions and improve wellbeing.This module is designed to help you to think about and develop your own resilience.
Updated course for 2019
Introduction to FOI
A general overview of fire safety in the workplace
Data Protection 2020
After completing the module you will be able to understand the broad nature of fraud, bribery and money laundering
Data Protection update 2020
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